
My Journey in Manufactuting and Information Technology
My Journey in Manufactuting and Information Technology
Established Senior Leadership and IT professional whose roles have included CIO, Director IT, implementation project manager, business process design lead, systems and process integration lead, and program manager. Experience includes increasing operating performance by integrating technology and business operations, the ability to plan
Established Senior Leadership and IT professional whose roles have included CIO, Director IT, implementation project manager, business process design lead, systems and process integration lead, and program manager. Experience includes increasing operating performance by integrating technology and business operations, the ability to plan, develop, align stakeholders and execute large-scale and smaller IT projects and projects and programs,
Extensive experience with managing IT activities including 20 years of IT solution design and process integration experience. This experience includes leading the implementation and integration of ERP and Cloud based Sales Management tools, solutions for financial services, CPG, manufacturing and service industry clients. As a seasoned manager and ERP solutions consultant led teams of configuration specialists as well as business process experts charged with delivering fully functional business solutions.
Project Management Strategic / Tactical Planning & Execution
Organizational Change Management Cross-Functional Leadership
Performance & Quality Improvement Healthcare Practice Management
Complex Project / PMO Management Team Development / Deployment
Financial Planning & ROI Achievement Integrating Technology & Business
Optimizing Technology Investments in Manufcaturing Organizations.
My goal is to assist organizations with the selection and implementation of ERP and Manufacturing Systems. In today's environment Selecting and Implementing Software Systems can be confusing and the selection of the right system and implementation partner are critical. Understanding Cloud vs. On Premesis options, various project manageme
My goal is to assist organizations with the selection and implementation of ERP and Manufacturing Systems. In today's environment Selecting and Implementing Software Systems can be confusing and the selection of the right system and implementation partner are critical. Understanding Cloud vs. On Premesis options, various project management strategies, and Implementation Expectations are all critical options impact costs and outcomes.
ERP System implementations require a very clear understanding of the goals of the implementation and proper project oversight. As with any major business initiative, these projects require a very high level of accountability to ensure that goals and expectations are achieved. It is imperative that the implementation team is led by a project manager that represents the requirements and interests of the implementing organization.
Inadequate planning can significantly jeopardize the overall success of an ERP project in several ways:
Inadequate planning can significantly jeopardize the overall success of an ERP project in several ways:
To ensure a successful ERP implementation, organizations must invest time and effort in thorough planning, including setting clear objectives, defining scope, allocating resources, and establishing timelines. This proactive approach lays the groundwork for a smoother implementation process and greater likelihood of achieving desired outcomes.
ERP implementation can be a complex process, and organizations often face several common challenges, including:
ERP implementation can be a complex process, and organizations often face several common challenges, including:
Addressing these challenges requires careful planning, clear communication, and a commitment to change management throughout the implementation process.
Having a dedicated Project Manager and oversight process during the implementation of an ERP system is vital for several reasons:
Having a dedicated Project Manager and oversight process during the implementation of an ERP system is vital for several reasons:
In summary, having a dedicated Project Manager and oversight process is essential for navigating the complexities of ERP implementation. It enhances accountability, manages risks, ensures effective resource allocation, and ultimately contributes to a smoother transition and greater overall success of the ERP project.
Professional Experience
March 2018 to 2025 Knox Associates
Current Position –
March 2024 to February 2025
Director of Special Projects
· Currently managing projects that developing a new Security Partner Portal
and re-platform of eCommerce site.
October 2021 to March 2024
VP of Operations Knox Associates
· Responsible for Manufacturing Operations Group of 110 Employees
· Increased Daily Throughput by 23% to Approx $100M Annually
· Reduced manufacturing backlog to < 1 Day
· Achieved Record Gross Revenue for Shipments
· Implemented extensive systems improvements to accommodate new sales channel
Director of IT Knox Associates
Phoenix, AZ
· In March 2020 I was appointed Director of IT
o Managed a $1.2M expense budget and a $1.7M capex budget
o Responsibilities include managing all aspects of IT, Telecom, eCommerce, and Cyber Security for Knox Associates and newly formed Knox Safety Company.
-Implemented Intellio Data Ops platform as a business intelligence tool leveraging
MS Power Bi and Tableau analytics.
-Developed an eCommerce strategy that accommodates new distribution and retail
sales channel models.
-Modernized the Knox Customer Service landscape with fully integrated VOIP and
case management tools.
· In 2019 Knox concluded that SAP was not a good fit and they elected to begin implementing the Oracle, NetSuite ERP System.
Joined Knox in 2018 as a project manager charged with implementing SAP S5 HANA as their ERP Platform.
June 2016 to March 2018
System Development Consultant
NEXTIVA, Scottsdale, AZ
· Provided project Management and leadership for the development of the Nextiva Next OS software. This software is a light CRM integrated fully with the Nextiva VOIP solutions.
· Trained as an implementation manager working directly with clients on enterprise level VOIP implementations to better understand the system requirements.
· Worked with large customers such as Netflix on implementing the VOIP and Next OS Platforms.
October 2015 to May 2016
(Confidential) Independent Contractor
· Assisted with the development of a custom BPC solution to leverage HANNA for sales and financial planning.
· Providided IT Project Management guidance for several large clients on a retained consultation basis.
· Provided consultation services for Coleman Research Group
May 2015 to October 2015
SAP Consulting Manager
MSS, Phoenix, AZ
· Worked with the Sales and Customer service teams to develop and configure new SD business processes for their rental business.
· Developed new SAP business processes for inventory management and maintenance of assets. This required custom integration of processes for SD, MM, AM, and WM. Included new SD solutions for Incentives, Rebates, and Analytics.
· Implemented Work Order Management integration with Asset Management and Sales planning to achieve precise ATP information.
· Worked directly with regional corporate mangers to roll out new business processes and SAP Workforce payroll systems.
· Performed primarily Change Management and Organizational Readiness preparations for the Corporate Implementation of SAP and consolidation of several legal entities.
· Performed primarily Change Management and Organizational Readiness preparations for the Corporate Implementation of SAP and consolidation of multiple legal entities.
February 2013 to May 2015
Coleman Research Group (CRG)
· Advised several clients interested in implementing SAP and SAP Business One.
· Provided specific information about various SAP solutions for SD and CRM solutions including SAP CRM and Sales Force integration to SAP. Provided detailed advice on utilizing SD and CRM tools for Sales Forecasting and sales planning. Integration of SD and WM in a retail environment.
IT Director, VP, CIO
March 2003 to February 2013
Sumco USA, Phoenix, AZ
· Responsible for Management of all IT Operations in North America, and sales offices in London and Singapore encompassing 1600 total employees including 200 IT employees.
· Managed consolidation of SAP for Sumitomo Sitix and Mitsubishi Silicon America.
· Consolidated 1 SAP instance and 4 JDE instances into a single SAP instance on a clustered HP environment in Phoenix. Developed new Sales Orgs and Product hierarchies for a single company solution.
· Developed intercompany transfer and involving solutions in SD and FI/CO for global shipments. . Configured and implemented integration of inventory management between MES systems, SAP WM and other 3rd party solutions.
· Developed SAP solutions for integration of SD, MM, PP, and IM that allowed OTD improvement from 84% to 96% based on customer request date.
· Managed “Free Trade Zone” for SUMCO in SAP WM and developed sophisticated SD solutions that converted various Units Of Measure in WIP into Inventory in SAP and then into finished goods stock in SAP.
· Consolidated 5 JDE and SAP GL’s into a single COA and on controlling area as part of taking SUMCO public in Japan, raised $125M in the first public offering on the Nikkei.
· Managed development of 3 PB EMC NAS system, developed MPLS2 network with VOIP and SharePoint Collaboration.
· Developed internal project tracking and management systems for SUMCO that allowed us to more precisely understand ROI for IT Projects.
VP ERP Consulting Services
November 2000 to March 2003
Pegasus Consulting Group - Woodbridge NJ
Responsible for managing 55 consultants and multiple projects. Clients included Clorox, Miller Brewing, Phillip Morris, and Goldman Sachs.
· Participated in configuration and implementation of SD, MM, PP, FI, CO, WM.
· Developed custom SAP solution for SD Hierarchies, SD Pricing Conditions, Deductions Management, and integration to third party WM solutions.
· Since this client was a CPG company primarily concerned with branding a high level of integration between SD, WM, and various inventory management solutions were required.
· Configured custom WM solutions that facilitated the distribution of products and minimized shipping costs.
Prior to this time, I was employed by Harris Corporation in Melbourne Fl.
· Managed the systems integration for the Merger or RCA, GE, and Harris Semiconductor.
This included financial and manufacturing systems.
· Led a team that managed the manufacturing integration of the Intersil business with the Harris Semiconductor business.
Education / Training
MBA Managed Healthcare, The University of Findlay 2005
Bachelor of Science (BS) in Business, The University of Findlay 2000
CERTIFICATION
Project Management Professional (PMP), Project Management Institute
PROCSI trained change management leader
Certified Facilitator – Working Council on Employee Involvement IBEW
Lean Six Sigma Black Belt, Villanova University
TQM "Jonah", Goldratt Institute
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.